| Worker Consistency |
✅ The same caregiver every time - You work with the specific person you interviewed and hired |
❌ Worker availability varies - Agency may send different caregivers based on availability |
| Relationship Security |
✅ Direct employment relationship - Caregiver works exclusively for your family |
❌ Risk of losing preferred caregiver to other assignments or full-time placement elsewhere |
| Selection Control |
✅ Highly personalized matching - Focused recruitment for your specific family needs |
❌ Selection from existing pool of general agency employees |
| Long-term Reliability |
✅ No unexpected reassignments - Your caregiver cannot be reassigned to another family |
❌ Agency may reassign your preferred caregiver based on business needs |
| Quality Focus |
✅ Emphasis on quality matches rather than quantity of placements |
❌ May prioritize filling positions quickly over perfect fit |
| Schedule Flexibility |
Direct schedule negotiation with caregiver without agency interference |
Scheduling often managed through agency with potential limitations |
| Cost Structure |
✅ One-time placement fee with no ongoing agency markup |
❌ Ongoing markup on hourly rates to cover agency overhead |
| Loyalty Development |
Build loyal, long-term relationship directly with caregiver |
Primary loyalty may be to the agency rather than your family |
| Communication |
Direct communication without third-party intermediary |
Communication often filtered through agency representatives |
| Commitment Level |
Higher commitment level from caregivers in direct employment relationships |
Potentially lower commitment due to temporary assignment nature |
| Customization |
Fully customizable role based on your family's evolving needs |
Often more standardized job descriptions and limitations |
| Family Privacy |
Greater privacy with fewer parties involved in your household affairs |
Multiple agency staff may have access to your family information |
| Employer Responsibilities |
Family handles payroll and tax obligations (with trusted payroll partners and dedicated agents at GTM and Homework Solutions) |
Agency handles payroll and employer administrative burdens |
| Tax Responsibility |
✅ Simplified with our trusted partners - Access to dedicated agents at GTM and Homework Solutions for seamless compliance |
❌ Hidden costs built into agency fees for their administrative handling |
| Control Over Terms |
Complete control over employment terms, wages, and benefits |
Limited control - agency sets many terms and conditions |
| Legal Compliance |
Family responsible for employment law compliance (with guidance) |
Agency manages most compliance aspects |
| Turnover Risk |
✅ Lower turnover due to direct relationship and personalized fit |
❌ Higher turnover potential as workers may be reassigned |
| Training Approach |
Customized training specific to your family's needs |
Standardized training provided by agency |
| Background Checks |
Thorough checks focused on your specific requirements |
General screening based on agency standards |
| Problem Resolution |
Direct resolution between family and caregiver |
Issues addressed through agency as intermediary |
| Long-term Cost |
✅ Generally lower long-term costs after initial placement fee |
❌ Ongoing premium on hourly rates for agency services |
| Tax Benefits |
Families can access household employer tax benefits |
Families cannot claim household employer tax benefits |
